Privacy Policy

This Privacy Policy explains how Optimism (“we”, “us”, “our”), a small independent website design studio in Bangkok, Thailand run by [name], collects, uses, and protects information when you visit optimism-studio.com or contact us. We are committed to handling your information carefully and in line with Thailand’s Personal Data Protection Act (PDPA).

Information we collect

Information you give us

When you complete our enquiry form or message us, we collect the details you choose to share, which may include:

• Your name and business name
• Your contact detail (email address, phone number, or LINE ID)
• Your current website address, if you provide one
• The message you send us about what you need

If you contact us through LINE, your message and LINE profile information are handled under LINE’s own terms and privacy policy.

Information collected automatically

We use privacy-focused, cookieless analytics (Plausible) to understand general site usage. This does not track you across other sites and does not build a personal profile. Our hosting provider may also keep standard server logs, such as IP address and browser type, for security and reliability. [confirm analytics in use before launch]

How we use your information

• To reply to your enquiry and prepare your free preview
• To provide, agree, and deliver our services
• To communicate with you about your project
• To keep our website secure and working properly

Our legal bases for processing are your consent, our legitimate interest in responding to enquiries, and taking steps at your request before entering into a contract.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only as far as needed to provide their service:

• Cloudflare: website hosting and delivery
• Resend: sending the email that delivers your enquiry to us
• Sanity: managing the content of this website
• Plausible: privacy-focused analytics [if enabled]

Some of these providers may process data outside Thailand. Where that happens, we take reasonable steps to ensure appropriate safeguards are in place.

How long we keep it

We keep enquiry information only as long as needed to respond to you and, where relevant, to deliver a project and meet our legal obligations. After that we delete or anonymise it. [confirm retention period]

Cookies

This website does not use advertising or cross-site tracking cookies. If we add features in future that rely on cookies, we will update this policy and ask for your consent where required. [confirm]

Your rights

Under the PDPA, you have the right to:

• Access the personal information we hold about you
• Ask us to correct or update it
• Ask us to delete it, or restrict how we use it
• Withdraw your consent at any time
• Lodge a complaint with the Personal Data Protection Committee

To exercise any of these rights, contact us at [contact email].

Security

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe and limit access to it.

Children

Our website and services are intended for businesses and are not directed at children.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with its effective date.

Contact us

If you have any questions about this policy or your information, contact us at [contact email] or on LINE.